At Scented Balance, Inc. we’re working hard to make our customers happy in every way possible – including with our Shipping Policy.
We currently ship only to the 48 Continental United States. To my friends in Alaska and Hawaii, if you are willing to pay higher shipping costs, please send an email to me before you order. I will get the exact shipping cost based on your address and send a PayPal invoice to you for payment.
As soon as your order is paid in full, we’ll ship it out within 3 business days using the United States Postal Service first class mail. We have found that this is the most effective shipping program for our goods.
We do our best to fit as many products into the smallest box or padded envelope possible in order to save you money on shipping.
If your order totals $59 or more prior to tax and shipping, you will receive free shipping on your order. Otherwise, the shipping cost is $2.95 flat rate effective March 15, 2020 through the end of COVID-19 Phase 2 in North Carolina. Once we’re fully reopened, the flat rate shipping will go back to $5.95 per order.
The USPS provides a tracking number and we’ll make sure you get it via email – but you must give us a valid email address for this purpose. Unless you specifically tell us otherwise, we will only use your email address to notify you about shipping your order.
If you need to use a different shipping method, please call Scented Balance at 3 3 6 8 3 7 9 8 2 7 between the hours of 10:00 AM and 4:00 PM Monday through Friday BEFORE you place your order. We’ll do everything possible to accommodate your needs.
We want you to be happy and to continue to shop at Scented Balance, Inc.!